Customer Support
Silly question? No problem. Confused about a bonus? We can help.
Top Bet customer service is trained to make your gaming experience as carefree as possible. We're committed to resolving all support needs in a timely and professional manner. Give us a call or send a quick email and our friendly team will have you ready to enjoy everything Top Bet has to offer.
- Phone:
- 1-877-528-6748 (Customer Service Hours: 9am ET to 11pm ET.)
- Fax:
- 1-877-517-2311
- E-mail:
- support@topbet.com
General
- How do I get started?
- Is online gambling legal?
- Is your company licensed to operate gambling software?
- How old do I need to be to play?
- Are my winnings subject to taxes?
- What is Free Money?
- How do deposit bonuses work?
- How do the rollover requirements work?
- Who should I contact if I have questions or problems?
Sportsbook
- The Basics
- Moneyline Wagers
- Point Spread Wagers
- Over/Under Wagers
- Buying Points
- Parlays
- Progressive Parlays
- Teasers
- If Wagers (Win and Action)
- Reverse Wagers (Win and Action)
- Asian Handicapping - Soccer
- Futures, Props and Special Wagers
- Wager Limits
- Sports Specific Terms and Conditions at TopBet
- What is the “retain selections” option on my bet ticket after I confirm my wager?
- Can wagers in the sportsbook be cancelled?
Casino
- Getting Started
- Comp Points
- How am I assured that the cards are being dealt fairly?
- Casino Tournaments FAQ
Technical Issues
- Why can’t I place a wager or access the site?
- How long does an idle page stay active until it auto-logs out?
- Can I use a Smartphone or Tablet on the site?
